Patient management and care are at the core of everything we do. Your members will always have access to the medications and information they need so that they can successfully follow their treatment plans.
At AmeriPharma® Specialty Care, we take a high-touch approach to our service. We promote continuity of care by improving the coordination between patients, doctors, manufacturers and insurance companies. We also encourage open lines of communication and ongoing collaboration between each patient’s doctors and caregivers. We always have first-hand knowledge of our patients and their needs.
Our service includes regular follow-up calls and services relating to the following essential components, which form an integral part of our advanced care model.
How we help payers
Patient management and care
We offer personalized patient care – including individual care plans, support for side effects patients may experience, and a specialty clinical pharmacist available 24/7 by phone to answer any questions. If a medication or treatment is not producing the desired results, we actively collaborate with all members of the patient’s healthcare team to look for suitable alternatives. We work on a case-by-case basis to guarantee that everyone receives the optimum amount of attention, time and care.
Adherence to treatment plans & compliance
The complexity of medications and treatment plans can be key factors in patient non-compliance. We provide the highest level of support and follow-up to our patients, helping ensure patients are fully adhered to treatment plans. If inadequate adherence is noticed, we address the cause with the patient as well as let the provider know. We reduce unnecessary costs and spending by acting as the eyes and ears for payers.
Patient advocacy
At AmeriPharma® Specialty Care, we do more than just provide medications. We’re strong supporters of patient advocacy. We provide expert assistance and guidance to help our patients manage complex conditions, whether it be assistance with obtaining financial aid or simply someone to listen to thoughts and concerns.
A team of experts
Our Clinical Pharmacists maintain the highest level of expertise through continuous education, research and training. Our team also includes specialized infusion experts (both Clinical Pharmacists and Certified Registered Nurse Infusion (CRNI®) nurses).
Access to information
We maintain detailed patient medication records. This allows patients, providers and payers absolute transparency of information, including access to the current status of all prescription orders. For any new prescription orders, we evaluate the patient’s current condition to determine whether the complex medication or therapy will be beneficial.
Cutting-edge technology
Our customized packaging system, complete with times and dates for each dose makes taking medications practically foolproof for your members.
Authorization process
We streamline the process of obtaining prior authorizations for your members by working directly with your insurance company.
To get in touch with our team, please contact us at [email protected]