Discrimination is against the law
AmeriPharma complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act and its implementing regulations at 45 CFR Part 92, and applicable state civil rights laws. AmeriPharma does not discriminate, exclude people, or treat them differently on the basis of:
- race
- color
- national origin (including limited English proficiency and primary language)
- age
- disability
- sex, including sex characteristics (such as intersex traits), pregnancy or related conditions, sexual orientation, gender identity, and sex stereotypes
Our responsibilities
AmeriPharma:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to help them communicate effectively with us, such as:
- qualified sign language interpreters
- written information in other formats (for example, large print, audio, accessible electronic formats, or other formats when reasonably available)
- Provides free language assistance services to people whose primary language is not English, which may include:
- qualified interpreters (in person or by phone or video, when available)
- information written in other languages
How to get help if you need these services
If you need reasonable modifications, auxiliary aids and services, or language assistance services, please contact us at:
- Phone: 1-877-778-0318
- Email: [email protected]
- Mail: 132 S. Anita Drive, Ste. 210, Orange, CA 92868-3317
You can also ask any AmeriPharma staff member to connect you with someone who can help you access these services.
How to file a grievance with AmeriPharma
If you believe that AmeriPharma has not provided the services described above, or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
AmeriPharma Department of Regulatory Affairs
Attn: Director of Regulatory Affairs
132 S. Anita Drive, Ste. 210, Orange, CA 92868-3317
Phone: 877-778-3773 ext. 176
Fax: 714-464-4410
Email: [email protected]
You can file a grievance in person, by mail, fax, or email.
How to file a civil rights complaint with HHS
You can also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). You can file:
- Online: through the OCR Complaint Portal at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
- By mail or phone:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697
Complaint forms and more information about how to file are available from the Office for Civil Rights.